Terms of service, in plain terms
What Donewells sells, what you are responsible for, and where the limits are. Sales are processed by Paddle as Merchant of Record.
Operating entity
Operating entity: Nanchong Gaoping District Jingcheng AI Infrastructure Software Consulting Center, operating the Donewells storefront at donewells.com. Contact: [email protected].
What Donewells sells
Donewells is an online storefront selling practical, AI-assisted digital services and digital products to end customers. Each product is offered on its own shop page, which states its scope, price, billing terms, and disclosures. Offerings may span different categories over time. Current offerings are aimed at educators and small teams — for example, an AI-assisted writing-feedback service that returns drafts for the customer to review and decide on.
Products are assistive by design: outputs are drafts and work aids. Each shop page states exactly what its product does and does not do. Final professional judgment always remains with the customer.
Payments, billing, and merchant of record
- Sales are processed by Paddle (Paddle.com Market Ltd), acting as Merchant of Record. Paddle handles checkout, payment collection, tax, invoices, refunds, and disputes.
- Subscriptions renew automatically. The renewal timing and amount are disclosed before each renewal payment.
- Cancel anytime; after cancellation, access is retained until the end of the current paid period (see Pricing).
Your responsibilities
- Provide accurate account and contact information.
- Review all drafts and outputs before acting on them, and use each product within the scope stated on its shop page.
- Do not upload content you are not permitted to process, and do not submit data on behalf of minors.
Service limitations
- Features and availability may change as offerings evolve.
- Pricing may be adjusted over time; the price shown at checkout is the price that applies to your purchase (see Pricing).
- Products deliver document/table export or other stated outputs; they do not write back to third-party systems unless a shop page states otherwise.
- No service-level agreement (SLA) is offered at this stage.
Related policies
Refunds are governed by the Refund Policy; data handling by the Privacy Policy; regional availability by Availability.
Dispute & support entry
Questions, support requests, and disputes go through the support entry below. Where a purchase was processed by Paddle, Paddle's buyer support and dispute channels also apply and are stated in your order confirmation.